HunterScoutAmelia
Tandem customers
Built around the way your business actually works.
No two companies have the same sales process, admin workload or operational bottlenecks. Tandem is designed around the work your people are already doing.
Different businesses. Different workflows. Same principle: more capacity, less repetitive work.
Research AgentPiperCRM Agent
ScoutOperations AgentReporter
Tandem changes shape depending on the business.
Who Tandem is built for
Growing businesses where admin is becoming part of everyone's job.
Founder-led B2B businesses
Sales admin · follow-up · reporting · meeting preparation · CRM updates
Professional services
Prospect research · account preparation · CRM maintenance · reporting · proposals
Recruitment
Research · data admin · CRM hygiene · follow-ups · repetitive coordination
Agencies
Prospecting · pipeline admin · meeting preparation · reporting · handoffs
Property / real estate
Enquiries · record updates · research · follow-ups · admin coordination
Logistics / operations
Handoffs · status monitoring · onboarding · reporting · exception management
These are examples of where Tandem may be useful, not claims of current customers or industry specialisation.
Illustrative customer scenarios
What might Tandem look like in practice?
Each example shows a possible configuration and the operational measures worth tracking. They are not customer claims or promised results.
Illustrative example · 01
25-person professional services company
Salespeople spend significant time researching prospects, preparing meetings and maintaining CRM records.
- Prospect identified
- Manual research
- CRM search
- Manual qualification
- Meeting preparation
- Follow-up
- Reporting
HunterSales ResearcherPiperPipeline ManagerScoutCRM ManagerAmeliaMeeting Preparation
MeasureResearch timeCRM completenessMeeting-preparation timeOpportunities without next actionFollow-up consistency
Illustrative example · 02
40-person recruitment agency
Consultants and admin staff spend substantial time researching, maintaining records and coordinating repetitive candidate and client workflows.
Research AgentAccount / market researchPiperPipeline managementScoutCRM / data hygieneOperations AgentRecurring coordination
Possible workflowsResearch preparationCRM maintenanceQualification supportMeeting preparationFollow-up monitoringManagement reporting
MeasureManual research timeData completenessAdmin hoursStale recordsFollow-up visibility
Tandem supports workflow administration; it does not make automated hiring decisions.
Illustrative example · 03
18-person marketing or creative agency
The founder and sales lead spend too much time prospecting, preparing meetings, updating CRM and chasing follow-ups.
- Target account
- Research
- Qualification
- Founder approval
- Meeting brief
- Follow-up monitoring
- Weekly report
HunterResearchPiperPipelineAmeliaMeetingsReporterVisibility
MeasureFounder admin timeProspecting capacityCRM completenessMeeting preparation timePipeline visibility
Illustrative example · 04
75-person logistics or service operation
The operations team repeatedly moves information between systems and manually checks whether tasks have progressed.
- New request
- Data structured
- Record checked
- Task created
- Status monitored
- Exception surfaced
- Report generated
ScoutRecordsOperations AgentCoordinationReporterReportingAmeliaPreparation
MeasureManual handoffsOverdue workflowsException responseRecurring reporting timeData quality
Where Tandem began
We built this because we needed it ourselves.
Tandem began by building AI agents around the repetitive sales and admin work inside another growing business.
The solution was to create specialised AI roles that worked together around the existing team. That experience became the basis for Tandem.
See how Tandem works →Prospect research took timePipeline administration competed with sellingCRM updates relied on memoryMeeting preparation required manual contextImportant follow-ups disappeared into the working day
Operational evidence
Measure the work that changed.
Tandem should be assessed through before-and-after operational measures, not vague claims about AI.
Time
Research hours/week
Admin hours/week
Meeting-preparation time
Reporting time
Data quality
CRM completeness
Missing required fields
Duplicate records
Stale opportunities
Process
Response time
Overdue actions
Workflows completed
Exceptions surfaced
Commercial
Qualified opportunities
Meetings booked
Pipeline visibility
Follow-up consistency
Human involvement
Approval rate
Override rate
Exceptions requiring review
The exact metrics are agreed before implementation so success can be measured against a real baseline.
Before and measured after
Start with a baseline.
This illustrative card shows the measurement method. The starting values are examples; no after-results are claimed.
Prospect research12 hrs/week
CRM administration8 hrs/week
Meeting preparation6 hrs/week
Stale opportunities14
CRM completeness68%
Prospect researchMeasure actual result
CRM administrationMeasure actual result
Meeting preparationMeasure actual result
Stale opportunitiesMeasure actual result
CRM completenessMeasure actual result
Evidence structure
How Tandem case studies will be measured.
No vague “AI transformed our business” stories. Show the process and measure what changed.
- ClientIndustry / team size
- ProblemWhat consumed time?
- BaselineWhat happened before?
- TandemAgents and workflows
- ControlHuman-approved work
- ResultWhat actually changed?
- NextWhat expanded?
Configured around the work
One platform. Different teams.
Your Tandem is configured around the bottlenecks that actually exist.
Controlled adoption
Most businesses shouldn't automate everything on day one.
Start with a measurable workflow. Prove it. Then decide whether to expand.
- Phase 1CRM enrichment
- Phase 2Prospect research
- Phase 3Qualification
- Phase 4Meeting preparation
- Phase 5Operations workflow
Client responsibility
Tandem adds capacity. It doesn't remove accountability.
Define business rulesApprove consequential decisionsProvide authorised system accessMaintain appropriate internal controlsReview exceptionsMaintain data and privacy responsibilitiesDecide when autonomy should increase
The client stays responsible for the business. Tandem supports the work around it.
Managed Tandem
We don't disappear after launch.
Workflow monitoringException and quality reviewRule and prompt tuningIntegration maintenanceData-quality observationsOptimisation and backlog recommendations
- Build
- Launch
- Monitor
- Learn
- Improve
Free first step
What would your Tandem look like?
Take the free Tandem Assessment and see where repetitive work may be consuming capacity across your sales, admin and operations teams.
Take the free Tandem AssessmentDeeper planning
Ready to go deeper?
The full AI Workforce Audit maps the real workflows, systems, risks and implementation opportunities before anything is built.
Explore the AI Workforce AuditCustomers FAQ
Clear answers before you start.
Tandem starts with the process, not an off-the-shelf agent bundle.
Who is Tandem designed for?
Tandem is initially designed for growing businesses where repetitive sales, admin or operational work is consuming meaningful team capacity.
Do you specialise in one industry?
Not exclusively. Tandem is built around processes rather than industry labels, although some sectors may have more repeatable workflows than others.
Do all clients get the same agents?
No. Tandem roles and workflows are configured around the client's needs. Explore the AI agent roles and platform.
Can we start with one workflow?
Yes. Starting with one measurable problem is often the best approach. See Tandem pricing.
How do you measure success?
By agreeing relevant baseline measures before implementation and comparing actual operational results after launch.
Why aren't there lots of customer logos on this page?
Tandem is early-stage, and customer stories will be added as implementations produce verified results.
Built around your business
Your Tandem starts with your workflow.
Take the free assessment and see what a team built around your business could look like.