Know what the two allowances represent
A qualified company recommendation is an account surfaced for review with supporting commercial reasoning. Contact discovery is the separate step of researching relevant people and contact information.
Do not treat background research, a surfaced recommendation and a discovered contact as the same unit of usage.
Use the published package allowances
Launch lists 150 qualified recommendations and 300 contact discoveries per month. Growth lists 500 qualified recommendations and 1,000 contact discoveries per month. These allowances appear for both Core and Complete at the corresponding levels.
Scale lists 1,000+ qualified recommendations and a custom contact discovery allowance. Confirm the agreed scope and any detailed usage rules in your proposal.
Review usage before widening research
Prioritise the strongest accounts before spending effort on contacts. When a Mission cannot continue as expected, check whether an allowance or required source is involved.
The public package descriptions do not specify rollover, automatic overages or a universal rule for charging failed lookups. Ask Tandem to confirm those points for your package rather than assuming they are included.
These guides explain Tandem’s product approach and the packages described on this website. Feature access, connections and execution controls depend on your agreed package and workspace configuration.
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