Check the stage of the workflow
A qualified company recommendation is not the same as a completed contact discovery. Review whether contact research has been carried out for the account and whether the relevant allowance is available.
A strong-fit account can remain worth tracking even when no suitable contact is available yet.
Review the role and evidence
Check the role you are looking for, the company association and any supporting information. A role may be described differently from your original persona, but that does not make every vaguely similar title appropriate.
Do not invent missing details, guess an address or describe uncertain information as verified.
Choose research rather than premature outreach
Consider further company research or a different relevant decision-making role within your approved process. Keep the account evidence attached to whichever next step you choose.
If you believe a lookup or connection has failed, capture the non-sensitive status and account reference for support. The public package descriptions do not guarantee that every company or person will have discoverable contact information.
These guides explain Tandem’s product approach and the packages described on this website. Feature access, connections and execution controls depend on your agreed package and workspace configuration.
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Share the question or workflow with the Tandem team.