Your people
Founders, sales, operations, account managers, administrators and leadership teams.
Your people keep the relationships, judgement and decision-making.The Tandem platform
One operating layer. A whole new team.
Tandem connects specialised AI agents to your people, processes and existing software, creating a working system that handles repetitive work without taking important decisions away from your team.
Your peopleJudgement · Decisions · Relationships
Human approvalsReview · Approve · Escalate
HPSAR
New lead received
Business rulesICP · Permissions · Workflows
CRMEmailCalendarFormsYour data
The operating layer
Your people. Your software. Your Tandem.
Your Tandem
Research, administration, preparation, monitoring, qualification, organisation and reporting.
Tandem handles the repetitive groundwork.Your software
CRM, email, calendars, forms, internal databases, collaboration tools and sales platforms.
No need to replace the tools your team already relies on.Six connected parts
Everything needed to make an AI team actually useful.
Agents
Specialists with a job to do.
Each agent has a defined responsibility, inputs, permissions and expected outputs.
HPSAR
Meet the agents →Workflows
Work moves automatically.
Agents work together through repeatable workflows rather than as isolated assistants.
Lead→Research→Review→CRM
Business rules
Your process, not ours.
Tandem is configured around how your company actually operates.
✓ UK company
✓ 10–100 employees
✓ Approved sector
✓ Decision maker identified
Integrations
Connected to the tools you already use.
Tandem works across the systems where information and work already live.
CRMEmailCalendarMessagingFormsDatabasesSales tools
Software categories shown as examples.Approvals
Automation without losing control.
Important actions can be routed to the right person before anything happens.
Piper recommendsMove opportunity to Qualified
How approvals work ↓Activity & audit trail
Know what Tandem is doing.
Important actions are visible, attributable and reviewable.
HunterResearched Acme Ltd
PiperScored opportunity 84/100
SarahApproved qualification
ScoutUpdated CRM
From trigger to outcome
From something happening to something getting done.
One work item moves through checks, research, business rules and a human decision before the system completes the groundwork.
- 01Trigger · AutomaticWebsite enquiry received
- SScout · AutomaticChecks CRM for an existing company
- HHunter · AutomaticResearches the business
- PPiper · AutomaticEvaluates qualification rules
- 05RecommendationQualified opportunity
- HHuman approval requiredYour team reviews and decides
- SScout · After approvalUpdates the CRM
- 08OutcomeFollow-up task prepared
Controlled context
One version of the truth.
Tandem should not create a second universe of hidden AI knowledge. Important customer and sales information stays tied to the systems your team already uses.
- Existing CRM remains the source of truth
- Duplicate checks happen before creation
- Missing fields can be identified and enriched
- Changes follow configured permissions
CRM recordAcme Ltd
Up to date- Status
- Qualified
- Industry
- Professional Services
- Location
- Sheffield
- Decision maker
- Sarah Smith
- Lead score
- 84
- Last Tandem action
- Research completed
- Next action
- Awaiting approval
Human approval hub
You decide what happens automatically.
Consequential recommendations wait for a person. Nothing in this illustrative interface approves itself.
Piper recommendsMove Acme Ltd to Qualified
84% confidence- Strong ICP match
- Correct company size
- Buyer identified
- Relevant geography
Scout recommendsMerge duplicate records
96% possible matchAcme Ltd↔ACME Limited
Humans remain accountable for consequential decisions.
Autonomy by workflow
Start controlled. Automate when you're ready.
Autonomy is configured by workflow, not switched on for the whole business at once.
Recommend
Tandem researches, analyses, drafts and recommends. People review and decide.
Assist
Approved low-risk actions happen automatically; consequential actions wait.
Automate
Trusted workflows run automatically with unusual situations escalated.
Safe exceptions
Designed for when things don't go to plan.
Real processes contain uncertainty. Tandem can pause, retry, route or ask rather than blindly continuing.
Normal workflowInput→Check→Complete
Exception paths
Missing company dataHuman review
Conflicting CRM informationException
Possible duplicateApproval
Integration unavailableRetry / alert
Low confidenceHuman review
Controlled business context
Only the context it needs to do the job.
Agents can work with relevant CRM records, approved rules, account information, meeting context, pipeline state and approved source information.
This keeps work grounded in controlled business context rather than treating each task like a blank prompt.
Piper contextRecommend only
- Opportunity
- Acme Ltd
- Pipeline stage
- New
- ICP rules
- Loaded ✓
- CRM history
- Available ✓
- Research evidence
- Available ✓
- Approval level
- Recommend only
Platform activity
See the work happening.
Illustrative activity shows actions, approvals and exceptions in one calm view.
Today · Example activity
H
HunterResearch completed · Acme Ltd
CompleteS
ScoutCRM enrichment · 7 fields updated
CompleteP
PiperHuman review required · Northstar Ltd
ReviewA
AmeliaMeeting brief prepared · Project Atlas
CompleteR
ReporterPipeline summary generated
CompleteManaged over time
Tandem doesn't disappear after launch.
Business processes, teams and software change. Tandem is designed to be managed and improved as your business evolves.
Build→Launch→Monitor→Learn→Optimise
Configured around you
No two Tandems need to be the same.
The platform is consistent. The configuration is not. People, processes, permissions, systems, data, workflows and risk tolerance shape each implementation.
Recruitment business
HunterCandidate research
PiperOpportunity qualification
ScoutCRM hygiene
Logistics business
HunterAccount research
PiperLead qualification
Operations AgentQuote preparation
Platform principles
Built for real businesses, not AI demos.
Controlled
Humans decide what Tandem can do.
Connected
Agents work across existing software.
Explainable
Recommendations include useful context.
Observable
See important work and exceptions.
Adaptable
Built around your processes.
Managed
Improved continuously after launch.
AI Workforce Audit
What could Tandem take off your team's plate?
We'll map how your team currently works, identify the repetitive tasks consuming time and show where Tandem could add capacity.